ZWA always treat the special requirements from the customers seriously. We always try our best to maximize the profit for the customers.
A large piercing machine in a Russian steel enterprise uses a kind of big-sized tapered roller thrust bearing. The bearing service life from the previous supplier is not ideal and the cost is particularly huge. After on-site communication, ZWA’s engineer optimized the inner design and production techniques based on the working condition of the bearing. With the newly design and improvements, ZWA bearing not only stands out in service life, but also makes remarkable cost reduction for the customer.
A Chinese big paper making company is in great need of a big-sized spherical thrust roller bearing. On one hand, this bearing is applied in a key position of paper mill and on the other hand, it’s a non-standard bearing which is not possible to purchase from the ready stock in the market. If this bearing is not supplied on time, the customer have to shut down the production which will cause very huge loss. Knowing about the requirements, ZWA react immediately by organizing a group of experts and communicating on site. After 2-day discussion, ZWA proposed a technical scheme which is approved by the customer. One of the fastest production is carried out immediately which helps the customer get this bearing on time. After assisting on assembling, this bearing win the customers’ trust and meet their urgent demand.
ZWA catered the customers not only with high-quality bearings, but also with 7/24 pre-sale and after-sale service. Customized products are ZWA’s advantageous products besides the standard ones, especially for those customers who have urgent need for a kind of special bearings. ZWA is able to offering the best solutions together with shortest delivery time.